Privacy Policy
Your privacy matters to us. Learn how we protect your data.
Last updated: August 2025
Our Privacy Principles
Data Protection
We implement industry-standard security measures to protect your laboratory data and personal information.
Secure Storage
All data is encrypted in transit and at rest using enterprise-grade security protocols.
Transparency
We are clear about what data we collect, how we use it, and who we share it with.
Your Rights
You maintain control over your data with rights to access, correct, or delete your information.
Privacy Policy
We respect your privacy and are committed to protecting your personal information and laboratory data.
Information We Collect
We collect information you provide directly to us, including: name, email address, company information, and usage data when you use LIMS-micro.com. We also collect laboratory data you enter into our system to provide our services.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our laboratory information management services
- Communicate with you about your account and our services
- Improve our features and develop new functionality
- Ensure compliance with regulatory requirements
- Provide customer support and technical assistance
How We Protect Your Data
We implement comprehensive security measures including encrypted connections, role-based access controls, comprehensive audit logs, and regular security assessments. All data is stored in secure, compliant data centers with redundant backups.
Information Sharing
We only share your information with trusted service providers who assist us in providing our services (such as cloud hosting and email delivery) under strict data processing agreements. We never sell your data to third parties.
Your Rights
You have the right to request access to your personal information, request corrections or updates, request deletion of your data (subject to legal retention requirements), and withdraw consent where applicable.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Laboratory data is retained according to regulatory requirements and your organization's data retention policies.
Regulatory Compliance
Our privacy practices are designed to support compliance with relevant regulations including ISO 17025, 21 CFR Part 11, GDPR, and other applicable data protection laws.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@LIMS-micro.com
Subject: Privacy Policy Question