We're Here to Help Your Lab Succeed

Whether you need a demo, have technical questions, or want to discuss custom solutions for your lab, our team of experts is ready to help.

Get In Touch

Email Support

Get help from our lab specialists

support@minilims.com

24-hour response time

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Phone Support

Speak directly with our team

1-800-MINILIMS

Mon-Fri, 9 AM - 6 PM EST

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Live Chat

Instant help during business hours

Available on website

Mon-Fri, 9 AM - 6 PM EST

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How Can We Help?

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Sales & Demo

Schedule a personalized demo or discuss pricing for your lab

Schedule Demo

Technical Support

Get help with setup, integrations, or troubleshooting

Get Support

Compliance Consulting

Expert guidance on ISO 17025, 21 CFR Part 11, and lab audits

Book Consultation

Support Levels by Plan

Every plan includes comprehensive support to help you succeed with MiniLIMS.

Starter

Email Support

48 hours response

  • Documentation access
  • Community forum
  • Getting started guide

Professional

Priority Email + Phone

24 hours response

  • Priority support queue
  • Phone support
  • Video call assistance
  • Training sessions

Enterprise

Dedicated Success Manager

4 hours response

  • Dedicated account manager
  • 24/7 emergency support
  • Custom training
  • Compliance consulting

Company Information

Headquarters

123 Lab District
Science Park, CA 94025

Business Hours

Monday - Friday
9:00 AM - 6:00 PM EST

Our Team

Lab specialists and developers
ready to help your lab succeed